The general clean is for homes without dust buildup.

The deep clean on the other hand, is for homes which have built up dust on surfaces and therefore those surfaces need to be wet wiped from top to bottom, the floors must be vacuumed and mopped, and the kitchens and bathrooms must be cleaned.

See our Services Page

We bring our own cleaning supplies and equipment, but please let us know if you have any special requests and we would be happy to accommodate you if possible. Alternatively, we can use your products if you would prefer.

YES, you can! Just respond to your confirmation email and add any comments/task/extras you would like to be applied to your service or just give us a call during office hours 214 491-5506, and we will be happy to add them to your list.

Payments are due on the day of service. We accept most credit cards. There will be a $75.00 nonrefundable deposit for all first time cleans which will be charged on the day you schedule your new appointment. This cannot be refunded if you cancel your first time clean for any reason, or if we cannot access your home on the day of your first-time appointment through no fault of our own. Once the clean has been completed on your scheduled day, we will charge you the remainder, minus the $75.00 scheduling fee.

No. You don’t need to be home when we come to clean but we appreciate if you are there for a walk-through before we leave to ensure your satisfaction. If you can’t be home, just let us know beforehand. You can always leave a key hidden under your doormat. We can be trusted with door codes or a spare key to your house. We have a unique lockbox at our office inside of a locked equipment room where we store our client’s keys. Your house key is given to your cleaning technician on the day of your clean. And your key is returned after your clean and put back behind lock & key.

If you need to cancel or reschedule your clean, you must do so with a 48-hour notice to avoid paying a lockout fee (half the price of your clean). Please note that the 48-hour notice must take place during our normal hours of operation which are Monday-Friday, from 8 am to 5:30 pm. Calling or leaving any message for us during the weekend or after our business hours do not count toward the advanced notice. Since we are not open on the weekends, we will not get those messages until Monday morning.

Although we give our clients courtesy reminder emails two days in advance of their cleaning appointment, we leave it up to our clients to remember their cleaning dates. Please don’t rely on our appointment reminders to let you know when your cleaning dates are. We cannot be held responsible in the event you don’t receive an email reminder from us.

If we cannot access your home on the day of your scheduled visit due to no fault of our own, we will give you a call. Your cleaning tech will wait for 15 minutes to hear back from you. If we don’t hear again from you within the 15-minute time frame, we will charge a lockout fee, which is half the price of your clean. If your cleaning tech has to wait more than 15 minutes to gain access to your home, we will charge for the extra time. It’s always helpful to be prepared for us to come on the day of your clean.